> FAQ FAQ
Here is a list of frequently questions(FAQ) and their answers.
Can you offer OEM & ODM services?
Yes, Laifual offers both OEM (Original Equipment Manufacturer)and ODM (Original Design Manufacturer) services to meet specific customer requirements. We have extensive experience in customizing products to suit various applications and industries.
What is your product warranty?
Under the condition that the products are handled, used and maintained properly, all the products are warranted against defects in workmanship and materials for a shorter period of either one year after delivery or 10,000 hours of operation time.
What's the biggest advantage of your products?
Our harmonic reducer has the characteristics of zero backlash, low-temperature rise, low starting torque, high reliability, high load capacity, long lifetime, big speed ratio, small size, etc. Laifual Drive is a top manufacturer of harmonic reducer. With more than 10 years of R&D experience.
Modular Design
Accelerates time-to-market, simplifies operations, and enhances both product development and productivity.
Wide Product Range
Offering four major product series for AC and DC types, our actuators cover a broad spectrum of applications.
Adaptable Structure
Compact, lightweight, and easy to integrate into various systems and devices.
Comprehensive R&D Support
Backed by a strong R&D team, we enable rapid model selection and foster continuous product innovation.
Exceptional Precision Control
Equipped with high-resolution encoders for precise acceleration control.
Ease of Use and Maintenance
Designed for quick disassembly and installation, reducing maintenance costs and improving efficiency.
Do you produce the harmonic gearbox by yourself?
Laifual has a 47,000-square-meter factory with more than 600 employees and over 100 experienced engineers. All processing steps are completed at the Laifual factory, from forging, heat treatment, precision machining, gear processing, to product testing.
Do you have a professional technology team?
Yes, we take pride in our highly professional technology team. Our team is the cornerstone of our ability to deliver exceptional services and solutions.
What are the key features of Laifual's Joint Modules?
Laifual’s Joint Modules are designed for precision and efficiency.
Key features include:
● High Torque in Compact Size: Offers substantial torque output while maintaining a small footprint.
● Dual Absolute Encoders: Equipped with 16-bit absolute multi-turn encoders for precise position feedback.
● Integrated Design: Combines servo drive, motor-end and output-end absolute encoders, frameless torque motors, brakes, and precision harmonic reducers into a single unit.
● Built-in Servo Drive: Supports communication protocols such as EtherCAT, CANopen, and CAN FD.
● High Positioning Accuracy: Achieves absolute positioning accuracy within 20 arc seconds. Friction Brake: Ensures smooth and stable operation without backlash, suitable for emergency stops.
What applications are Laifual's Joint Modules suitable for?
Laifual’s Joint Modules are versatile and suitable for various applications, including:
● Robotics & Automation: Utilised in robotic joints and automation systems for precise motion control.
● Medical Equipment: Employed in medical devices requiring high precision and reliability.
● Machine Tools: Integrated into machine tools for accurate positioning and operation.
● Semiconductor Equipment: Used in semiconductor manufacturing equipment for precise movements.
What is the warranty period for Laifual's Joint Modules?
Laifual offers a one-year warranty on their Joint Modules, starting from the delivery date or after 10,000 hours of operation, whichever comes first. This warranty applies when the actuators are used under normal assembly and lubrication conditions as specified in the product documentation.
Does Laifual provide OEM and ODM services?
Yes, Laifual offers both OEM (Original Equipment Manufacturer)and ODM (Original Design Manufacturer) services to meet specific customer requirements. They have extensive experience in customizing products to suit various applications and industries.
